Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To start a return, you can contact us at sales@lockessporting.com. Please note that returns will need to be sent to the following address: 161 Water Street, Shelburne, Nova Scotia B0T 1W0

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@lockessporting.com.

Returns with a valid receipt can be made within 30 days at any of our retail location, and refunds will be issued to the original form(s) of payment.

We will only accept returns on items that are in its original condition and packaging: unworn, unused, and unwashed with all the original tags and packaging intact. Swimwear must be returned with a hygiene strip attached to qualify for a return or exchange.

We do not accept returns or exchanges on gift cards, undergarments, or products that are worn or damaged. Gift cards and undergarments are FINAL SALE.

Clearance and Sale items are Final Sale. Clearance and Sale items are not eligible for Refund, Exchange, Store credit or Gift cards.